Politique de remboursement

• Tu peux échanger tes articles s’ils ne te plaisent pas ou si la taille ne te convient pas. (Sous réserve des conditions de retour*)

• Droit de retour sous 14 jours et à la charge du client.

• Nous déclinons toutes responsabilités en cas de frais de douane supplémentaires.

• Dès réception, on vérifie la marchandise et le respect des conditions de retour, avant de t’envoyer tes nouveaux articles.

• AUCUN REMBOURSEMENT POSSIBLE

• Tu recevras un bon d’achat en échange de la marchandise rendue.

• Le bon d’achat est valable uniquement en ligne.

• On se réserve le droit de refuser ton retour si la marchandise a été portée ou si elle est endommagée.

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased. 

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.